STARTLING STATISTICS

Consumers Corner # 21 THE INSURANCE MOST OF US THINK WE’LL NEVER NEED The numbers say we’re wrong By Jim Murphy A young swimming instructor I know recently went hiking and decided to jump into a pond. Bad idea. She broke her leg in two places and is now out of

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NO COMPLAINTS WANTED

Consumers Corner # 20   Why consumers need protection by the CFPB  By Jim Murphy If you’ve ever wondered why many big businesses hate the Consumer Financial Protection Bureau (CFPB) so much, consider these stories.   John Lukach, a 25-year-old social worker, told the Wall Street Journal he contacted Navient Corp. “probably

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OLD NEW HERO

Consumers Corner # 19   ACTIVIST OCTAVIUS V. CATTO IS BEING HONORED WITH A STATUE  By Jim Murphy Octavius V. Catto (rhymes with shadow), a black Philadelphia renaissance man killed in his prime during a contested political election in 1871, will soon have his own statue on the southwest apron

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EARLY-BIRD SAVINGS

Consumers Corner # 18   SAVE ON PHILLY’S GREAT TOUR WHEN YOU ORDER BY SEPT. 4 “Early-Bird tickets are just $10  By Jim Murphy If you’ve ever said you wanted to learn more about your own city, here’s your chance. The Association of Philadelphia Tour Guides (APT) is holding its

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BIKE SAFETY

Consumers Corner # 17   HOW TO BE FAR MORE VISIBLE TO DRIVERS  By Jim Murphy If you’re a cyclist, chances are you think you’re much more conspicuous to motorists than you really are.  One 2013 study says bicyclists significantly overestimated their nighttime visibility to drivers … and underestimated the benefits

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DAVID VS. GOLIATH

 Consumers Corner # 16 WE CONSUMERS DON’T GET A LOT OF HELP THESE DAYS And the one agency that seems to be protecting us is on its way out  By Jim Murphy If consumers are feeling unloved, unwanted or even under attack today, it’s no wonder. In recent years, the housing

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MISSING MONEY?

 Consumers Corner # 15 You may have unclaimed cash waiting for you in Harrisburg  By Jim Murphy I always thought the unclaimed property newspaper and radio ads were a joke. But I was wrong. You really could be a winner. Just as Old Pine Community Center’s executive director April Thomas-Jones

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MEDICARE SAFEGUARD

 Consumers Corner # 14 MEDICARE CARDS TO GET NEW IDENTIFIERS  By Jim Murphy To reduce identity theft, Medicare is replacing Social Security numbers on Medicare cards with randomly generated numbers and uppercase letters. The new 11-character Medicare Beneficiary Identifier – or MBI – will start showing up on cards in

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GOING UP

 Consumers Corner # 13 Your credit score  may improve July 1  By Jim Murphy About 12 million people in the U.S. are expected to see increases in their credit scores as of July 1. The reason? Unless tax liens and civil debts include your name, address, Social Security number and/or

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NOTABLE NUMBERS

 Consumers Corner # 12 More statistics that can affect your vote, web surfing, even your travel By Jim Murphy 3 seconds  Website loading time before 40 percent of customers say they will abandon your site, says Kissmetrics.com. Most participants in the survey will wait 6-10 seconds before leaving.   11%  Amount Nordstrom retailer

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